Return and Exchange Policy

For full refund, returns must be made within 14 days of shipment. All products must be in original packaging, not used and in salable condition. All receipts/ tags need to be included with your return. If the return meets the mentioned criteria, returns are refunded in the original payment form, less shipping and handling. Any product purchased from a retailer must be returned to that retailer. We can only accept returns purchased from www.saffronhue.com. A refund will be credited back to your original method of payment, and will post approximately within two business days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Most returns will process in approximately two to three weeks, depending on your method of return.
Please note for returns:

• Shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded.
• Saffron Hue is not responsible for shipping fees or lost returns.
• Please include a copy of your packing slip and note the items you are returning, reason for return (we love to get feedback!), if you would like an exchange, what items you want to exchange for.
• Please use your own tracking and insured shipping method, mail your return to: